Terms & Conditions

For the purpose of these Terms and Conditions, the term "we", "us", and "our" used anywhere on this page shall mean 1Abacus (also operating as Abacus Olympic Association), whose registered/operational office is:

PEARLS OMAXE, NETAJI SUBHASH PLACE, PITAMPURA, SHOP NO. SF-44, Delhi, North West Delhi, SECOND FLOOR, 110034, Delhi, DELHI 110034.

"You", "your", "user", and "visitor" shall mean any natural or legal person who is visiting our website and/or has agreed to purchase from us.

Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

• Content Subject to Change: The content of the pages of this website is subject to change without notice.
• No Warranties: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• User Responsibility: Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website meet your specific requirements.
• Intellectual Property: Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• Trademarks: All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized Use: Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
• External Links: From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information.
• Backlinking: You may not create a link to our website from another website or document without the prior written consent of 1Abacus and Abacus Olympic Association.
• Governing Law: Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
• Transaction Liability: We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

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Cancellation & Refund Policy

At 1Abacus and Abacus Olympic Association, we strive to provide high-quality digital solutions and personalized services. Because our business model involves the delivery of intangible goods and customized service setups, we adhere to the following policy:

1. No Cancellations

Due to the nature of our services, we do not offer cancellations once an order has been placed.

• Intangible/Digital Goods: Many of our services are delivered as soft copies or digital assets. Once access is granted or the file is dispatched, the service is considered "consumed."
• Immediate Processing: To ensure fast delivery, our team begins work on your order immediately upon receipt.

2. No Refunds

All sales are final. We do not offer refunds for any services or products purchased through our website.

• White-Labeling: Our services often require significant "white-labeling" and custom configuration specifically for your brand. This process involves dedicated labor and resources that cannot be recovered or reused for other clients.
• Digital Nature: As our products are non-tangible and irrevocable, we do not issue refunds once the order is processed or the digital product is delivered.

3. Quality Assurance

While we do not offer refunds, your satisfaction is important to us. If you believe there is a technical error or the service delivered does not match the specifications agreed upon:

• Please contact our Customer Service team within 24 hours of receiving your service or product.
• Our management team will review the case and, at its sole discretion, may offer a correction or revision to ensure the deliverable meets the original project scope.